Products
Motorola PremierOne CSR Citizen Web
Add e-government service request capabilities to your web site with PremierOne CSR Citizen Web. From a PC or smart phone, your constituents will be able to search for information, request services and track status of their requests online – increasing satisfaction and lessening the load on your call center and office personnel.
- PremierOne CSR Citizen Web offers many enhancements to make it easy for residents to get what they need:
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Accessible from most PCs, smart phones and mobile
for anywhere, anytime access -
Email confirmation and tracking
lets constituents know that you are working on their service requests. -
Geographic Information System (GIS) support
helps users get information based on address, letting them easily locate a nearby police precinct, get the neighborhood trash pickup schedule, or locate their City Council representative. -
Photos or other documents can be quickly attached
to a service request to provide more clarity. -
PremierOne CSR Citizen Web
gives your constituents a quick, easy and convenient way to get information and request public services . With PremierOne CSR Citizen Web, community residents can look up information, report problems, submit and track service requests around the clock– wi -
Relevant services are easy to find and select
using pull-down menus or keyword searches. -
Smart, responsive forms
ask for details appropriate to the service request
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